| Follow us on TWITTER: twitter.com Like us on FACEBOOK: www.facebook.com In the busy travel season before the Chinese New Year, the Chinese Ministry of Railway has introduced new services. Passengers can now purchase tickets online and over the phone, but many people still faced difficulties. There were reports that it's hard to log into the ticket ordering website, and the phone order line is often busy or cuts off. In addition, there seems to be "Railway information charge" associated with phone ordering. Those who call the phone ordering number are unknowingly charged a fee. This led to many complaints that the Ministry of Railways is going mad due to all its debts, and now it's robbing money. The regime Xinhua media reported that the phone ordering number 95105105 is now live. Also Jinan Ministry of Railway stated that the "Phone ordering hotline will be charged the same as local calls." However, aside from the local call rate, there is also a 0.9 yuan/min ($0.14/min) "Railway information charge". The Chinese New Year travel officially started on Jan 8. Many people complained that the phone ordering service failed after hundreds of attempts. The online system is nearly paralyzed, and money is charged without giving tickets. And as mentioned, many people were unknowingly charged the railway information charge of 0.9 yuan/min. A Beijing resident commented on this issue online. "A lack of conscience, so many people can't get back home; it [ministry of railway] is happy ... |
